How to Delete Chat on Tokopedia Seller's Chat History
How to Delete Tokopedia Chat from HP and PC?. Chat rooms on e-commerce sites such as Shopee, Tokopedia, Lazada, Blibli, JD ID and Bukalapak, one of its functions is as a forum for discussion between sellers and buyers, friends.
Buyers who don’t want to ask questions through the discussion column, or want to check delivery status by sending invoice numbers and other sensitive data are usually advised to send messages via Chat / Inbox.
Sometimes the chat in the Tokopedia chat room which is private in nature, the user wants to delete immediately. As for deleting chats on Tokopedia, either from Inbox (Incoming Messages) or Sent (Sent Messages), we will delete all messages according to Tokped Customer Service.
How to Delete Tokopedia Chat History
Deleting a chat or chat on Tokopedia is quite easy. You can do this from your Android and iOS Smartphone (Application) or through the website view on your desktop/PC.
1. Login/Log in to the Tokopedia account that you want to delete the chat from.
2. Select the Message logo, if on a cellphone it is located at the top right in the middle between the notification icon and love (Wishlist).
3. Then select the option Chat. Then a chat room will open.
4. In the upper right corner there are three vertical dots, tap the icon and select “Delete Conversation”.
5. The process of deleting chat on Tokopedia is complete.
If you want to re-start the conversation with the seller, there are a number of things you can do. Start by looking at the products they sell and then tap the Message logo next to Buy Direct & Cart.
You can also visit the seller’s stall profile, type the name of the store in the Tokopedia search field and select their profile to visit their stall page. Next to the icon that says “Follow” there is something called “Chat”, tap on it to start the conversation again.
Question: If we delete the chat on Tokopedia, the chat that goes to the seller will also be deleted? The answer is, Yes. If you choose to delete chat history on Tokped then all messages, chats, conversations will be deleted from both sides of the buyer (Buyer / you) and seller (Seller).
So, reconsider before deleting a chat on Tokopedia, especially if the content of the chat contains a lot of evidence in terms of problematic orders. Media such as photos and so on can be deleted too.
