PS5 Problems User Complaints and How to Fix It
Some complaints from PS5 users are problems that often occur on Sony PlayStation gaming devices and how to fix these errors and bugs without having to take them to an official repair center.
The new generation of Sony PlayStation gaming devices has finally arrived, yes PS5 was released almost simultaneously with Microsoft’s Xbox Series X and Series S products. PS5 brings many new features and improvements in terms of machine performance.
This is all thanks to a special CPU and GPU system, as well as the embedded ultra-high speed SSD-based storage that can make PS5 performance faster, especially in terms of shorter loading times.
However, no matter how sophisticated the technology in electronic devices, of course it cannot be separated from the so-called Bugs and Errors. Whether it’s a software or hardware problem, complaints from PS5 users have started to appear on various platforms.
If this common problem on the PS5 that often occurs starts to interfere with your playing comfort, it’s good to pay attention and don’t just ignore it. Here are the PS5 issues based on user comments and feedback.
1. Cannot connect to PlayStation Network
A number of users have complained that they cannot install new games from the PlayStation Network because the connection failed to connect. As a result, those who had wanted to play the game became frustrated because of this.
If you experience this, take the first step by checking the internet connection you are using and then try again. You can also check network status (Check Network Status) through PS5 settings to make sure further.
2. PS5 Stuck When Restarting
At least some reports say that the PS5 crashes when it restarts, only stuck on the PlayStation 5 logo on the screen. The solution to this problem is don’t panic by pressing all kinds of physical buttons, but wait a moment, this may be a bug on some devices.
3. PS5 Power Damage Can’t Turn On
So if it happens to your PS5, go to the PlayStation website, the “Troubleshooting” section to find out whether or not a warranty claim can fix this type of damage.
Some say that the use of additional storage or third-party storage HDDs can cause the PS5 to be damaged on the power side, causing the device to turn off automatically. It’s best to avoid using an additional external hard drive on the PS5 until Sony updates the device firmware.
4. Can’t Send Data in Initial Settings
Users say they can’t use the USB port and LAN cable on the back of the PS5 to send data on the initial setup (Setup) the first time.
This can be the cause of further PS5 errors, the initial solution is to try to use the USB port on the front of the PlayStation 5. But if there are problems after this data transfer step, you can also restore settings by resetting the PS5 Factory Settings.
But you should know first that applying a PS5 Factory Reset will make user data on the device erased and online or offline game sharing settings cannot be used temporarily.
5. Rest Mode Makes PS5 Restart Own
On the PS5 there is a feature called Rest Mode, which is not new to Sony hardware. This PS5 Rest Mode function is to pause the game and manage the save game feature so that progress is saved.
Unfortunately for some users Rest Mode on PS5 this causes device issues automatically restarting constantly. An error that occurs and requires a reboot of the database can damage the entire PS5 component.
So the solution to fix this is to disable PS5 Rest Mode. We recommend that you avoid activating rest mode before there is an update or software update from Sony. How to disable PS5 Rest Mode as follows:
Go to the main PS5 menu page > Select Settings > then under select Power Saving > then go to “Set Time Until PS5 Enters Rest Mode” > select Disable Rest Mode or Disable Rest Mode.
6. Can’t Transfer PS4 Data to PS5
The advantage of the PS5 is that we can use data from the PS4 including the results of saving the progress of the game being played. However, some users cannot send or move data between devices.
Some errors that occur when sending files from PS4 to PS5 include: the duration is too long when the transfer process takes place, data is lost, until a hardware error makes moving save games less smooth.
The solution to this error has not been determined, but according to the recommendations of several users on the forum, you can try transferring PS4 data to PS5 using a Wifi network, instead of using a LAN cable or USB port on the back of the device as usual.
If the PS5 heats up quickly or overheats, stop the game first. Then check around the PlayStation device is placed, whether there are objects that hinder the process of exhausting the air.
The PS5 fan is on the front and bottom, the PlayStation 5’s design is made so that the fan is not blocked so that air can flow in and out smoothly without obstruction, so don’t block the PS5 with other items.
Those are common PS5 problems that often occur based on user complaints, as well as solutions on how to fix damage or errors on the Sony PlayStation 5 so that playing games is more fun.
