How to Cancel Orders on TikTok Shop 100% Successfully
How to Cancel an Order on TikTok – As an entertainment platform with hundreds of millions of users, TikTok not only provides a platform for content creators, now TikTok has created a special feature for online sales in its application.
Users can buy and sell any product (as long as it doesn’t violate the rules) using their TikTok account.
It’s an extraordinary idea, but the reality is that currently there are still many TikTok users who don’t use this feature carefully.
One of the questions often asked by TikTok users is how to cancel an order on TikTok. In fact, there are still many who don’t know where the list of orders they have previously selected is located.
So, to overcome this trivial problem, here I will share a short tutorial. OK, without waiting long, let’s just look at the tutorial below.
How to View Order List on TikTok Shop
To cancel an order, you must know where to place the order list that you have added to your shopping list. Here are the steps:
- Open the app TikTok.
- Enter the menu Profile.
- Click menu Profile Settings which is in the top right corner.
- Select an option Settings and privacy.
- Finally select Order.
In this window, all the TikTok orders you have made will appear, starting from the menu:
- All orders
- Order not yet paid
- order To be sent
- Order Shipped, and
- Order Completed
How to Cancel an Order on TikTok Shop
After knowing the list of orders, now is the time to move on to the next tutorial, namely canceling shopping on TikTok.
Please note that orders that can be canceled are only orders that have not been paid for, if you have reached the payment stage then the order cannot be cancelled.
Here are the steps on how to cancel an unpaid order on TikTok:
- Open the app TikTok.
- Enter the menu Profile.
- Click menu Profile Settings which is in the top right corner.
- Select an option Settings and privacy.
- Next select the menu Order.
- Select and open the order you want to cancel.
- Where is the payment window please click the button Cancelled.
- Select the reason you are canceling the order, for example ‘The order was created by mistake‘
- Then click the button Send.
- At this stage the order has been successfully cancelled, proceed to deleting the TikTok order
- Click the three dots button in the top right corner, then click the button Delete Order.
- Confirm the deletion with a button click Wipe.
- Finishedthe order on Tiktok Shop was successfully canceled and removed from the list of all orders.
Is there a way to cancel an order on the TikTok Shop that has already been paid for?
There is currently no way to cancel an order on TikTok that has been paid for or sent. This is because it has been programmed automatically by TikTok.
Sellers can’t do much, they can only follow the buying and selling flow on TikTok.
If the order status has been paid, the seller will immediately package the order for immediate delivery and if the order status has been sent then the order cannot be cancelled, because the order has been delivered to the expedition and will be sent to the destination address (your home).
In essence, you cannot cancel an order on the TikTok Shop that has already been paid for and sent.
The final word
The conclusion that can be drawn from the explanation above is that we can still cancel an order on the TikTok Shop, provided that the order has not been paid for and has not been sent. And in my opinion there will be no feature to cancel Tiktok orders that have already been paid, because this will make things difficult and detrimental to the seller.
That’s all for this TikTok tutorial article, I hope it helps!
